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Troubleshooting your Polaris 280 Automatic Pool Cleaner
By Dave LeBeau

The Polaris 280 Automatic Pool Cleaner is an excellent product and can make your swimming pool maintenance routines much easier and less time consuming. But you can't just throw the pool sweep in your pool and forget about it. In order to take full advantage of your Polaris 280 pool sweep you will need to keep an eye on its operations and keep up on maintaining it properly. Simply put, when it stops doing a good job cleaning your pool, it needs attention. Following is a summary of the most common problems with the Polaris 280 pool cleaner.

The first step in troubleshooting your Polaris 280 pool cleaner is to determine if you are getting good water pressure at the head of the pool cleaner. Depending on the water pressure that is reaching the pool sweep head, review the following steps to determine the possible solution to the problem.

Polaris 280 is not moving and there is insufficient water pressure at the pool cleaner.

  • Booster Pump - check to make sure your booster pump is functioning properly

  • Filter Clean - check to make sure your main filter is clean. If the main filter is not clean you may not be getting enough water flow for the booster pump to work properly and provide enough water pressure to operate the pool cleaner. Clean the main filter and see if fixes the problem.

  • Clean Baskets - make sure your skimmer basket and pump basket are clean.

  • Filter Screen - check to make sure your filter screen is clean and not clogged. If your filter screen is missing or damaged, it is possible that debris has clogged the tubing inside the pool sweep. If this is the case you will have to take the cleaner apart and clear the lines OR take it in to a qualified Polaris authorized Service Center.

  • Hose and Swivel connections - check to make you don't have any water pressure leaks in all of the hose and swivel connections.

  • Polaris 280 is not moving with good water pressure at the pool cleaner.

  • Wheels - usually when there is good water pressure at the pool cleaner and the cleaner is not moving, it means that one or more of the wheels need to be replaced. The wheels on the Polaris 280 will wear down over time and stop engaging resulting in this symptom.

  • Back-up Valve - the pool cleaner could be getting stuck in a corner if the back-up valve is not functioning properly. Sometimes the back-up valves develop a crack in them and stop working and occasionally the internal gears wear down or break.

  • Object Caught in the Pool Cleaner - toys and other objects can easily get stuck in the pool cleaner opening or in the wheels causing the cleaner to stop moving.

  • If you didn't find the solution to your problem by following the steps above, below are some additional common problems and solutions.

    The Polaris 280 moves so fast it doesn't touch the bottom of the swimming pool.

    Check the wheel RPM (see the Polaris website to find a service center). You can reduce the RPM by adjusting the pressure relief valve. You can also install restrictor disks in the Universal Wall Fitting in order to reduce the water flow.

    The Feed Hose gets tangled

    Make sure the feed hose is the proper length. It should reach within 6 inches of the farthest point of the swimming pool. If it is not the correct length, shorten the hose or get a new hose.

    Check the swivels to make sure they turn freely.

    Check the wheels and make sure they all turn together.

    Make sure the feed hose is floating.

    The Polaris runs tilted to the side

    The cleaner bag may be too full.

    The head float could be damaged and filled with water. Remove it and shake it. If it is heavy and filled with water, it needs to be replaced.



    Find great prices for the Polaris 280 Automatic Pool Cleaner, including replacement parts and other supplies for the Polaris 280.

    For more valuable information and resources for do-it-yourself Swimming Pool Maintenance, visit Swimming Pool Maintenance Tips.com.

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